sewed on turtleneck
Unless stated as "Deadstock" or brand new, all our products are in used condition. We try our best to show the condition of the products as exactly as possible through the product description and product pictures. By purchasing a product you agree to purchase it in the presented condition. Any flaws or defects that we're previously shown on the product page are no subject to complaint. However you can return any unwanted item without further reason within 14 days (see Shipping & Returns)
5/10: item in very bad overall condition and seriously damaged | has large obvious flaws
6/10: item in very used condition | obvious signs of wear | serious flaws or stains
7/10: item in good wearable condition | obvious signs of wear | pilling, flaws or small stains possible
8/10: item in very good wearable condition | minor signs of wear | minor flaws possible
9/10: item in flawless condition
10/10: item new | Deadstock
Deadstock means old stock from the 90s and early 2000s in brand new condition. This means the items are original Vintage items in brand new condition. Something you rarely find today!
Please note that we try to state the sizes of our products according to modern size standards. As the tagged sizes of old clothes vary in actual size from brand to brand and age to age, we feel like this is the most efficient way to secure you find the products that actually fit you. Still you can't avoid minor variations & tendencies, so It's only our recommendation. If you receive an items that doesn't fit you at all, you can return it within 14 days. Please check our Return Conditions.
If your wish for measurements, please don't hesitate to message us through IG or firstname.lastname@example.org!
We ship orders daily and our cut off for same day dispatch is 1pm. We only do tracked shipping, so you have the maximum information about your shipment.
Germany (1-3 working days)
Tracked Shipping: 5€
Free Shipping on 70€+ orders
EU (4-7 working days)
Tracked Shipping: 10€
Free Shipping on 100€+ orders
Switzerland & Norway (4-7 working days)
Tracked Shipping: 12€
Free Shipping on 100€+ orders
Rest of the World (delays at the moment due to the pandemic: 14+ working days)
Tracked Shipping: 30€
Free Shipping on 150€+ orders
Additional charges for Non-EU countries such as Custom fees or import taxes are not shown in the Checkout or handled by Double Double Vintage and therefore fall under the customer's obligation.
When will my order be shipped?
All orders will be shipped using a German Post / DHL service. We ship daily and orders placed before 1pm should be shipped the same day (Mo-Fri). Please excuse that sometimes shipping times may have delays and note orders will be delivered Monday - Saturday, excluding Bank Holidays. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control.
If your order has not reached you within the given timeframe then please message us via email@example.com
How do I return unwanted items?
You can return any unwanted items within 14 days of receiving your order by sending it back to the address below. Once we receive the return, we will refund you within 3 days through the initial payment method. However the return shipping costs are at your own expense. You can also return unwanted online orders anytime within the 14 days in our Mannheim Store. However purchases made in the store are not refundable / exchangable!
To return an online purchase by post, just follow these instructions:
Place your items back into the package you received them in.
Return to the address below - however this will be at your own cost:
Double Double Vintage Store
Zip Code: 68159
We strongly recommend that you use a secure or tracked method of postage, i.e. recorded or special delivery, and that you keep hold of your proof of postage. Until we receive your return to our warehouse, the items and their condition remain your responsibility.
You will receive an email notification once the refund has been processed. Please allow up to 3 days for your refund to appear in your bank if you paid via credit card or bank transfer. Delivery charges are non-refundable.
Every item is carefully sourced and hand selected by us!
Every order until 12PM gets shipped same day!
Every item is cleaned and checked for authenticity & quality.